FAQ

How do I register?

For desktop, you can register by tapping on the “Login/Register” connect at the upper right corner of the home page.

For mobile browser, you can register by clicking on “Account” option at the bottom right corner.

Are there any charges for registration?

No. Enrollment on auraska.com is totally free.

Do I have to necessarily register to shop on auraska?

You can surf and add items to the cart without registration yet just enrolled customers will actually want to checkout and spot orders. Enrolled individuals must be signed in at the hour of looking at the cart, they will be provoked to do as such in the event that they are not signed in.

Can I have multiple registrations?

Each email address and contact telephone number must be related to one Auraska account.

Can I add more than one delivery address in an account?

Indeed, you can add various conveyance locations to your Auraska account. Notwithstanding, recollect that all things submitted in a solitary request must be conveyed to one location. On the off chance that you need various items conveyed to various addresses, you need to put in them as discrete requests.

Can I have multiple accounts with same mobile number and email id?

Each email address and phone number can be associated with one Auraska account only.

Account Related

What is My Account?

My Account is the segment you reach after you sign in at Auraska.com. From your account dashboard you can view your recent orders, manage your addresses and the other account related features.

How do I reset my password?

You need to click on “Forgot your Password?” on the login page. You can reset your password using your registered email address or mobile number and OTP will be sent on your registered email address or mobile number whichever entered. With this, you can reset your password using OTP. In the event of any further issues, contact our support team 01141172077.

I’m unable to login to existing account?

If you are getting “Hostname match not found” error, then it is recommended to clear your browser history (cached files, cookies etc.). You would be able to login to your existing account. In the event of any further issues, contact our support team 01141172077.

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