Privacy Policy

Personal Information

AURASKA Retails LLP is the licensed owner of the brand AURASKA and the website auraska.com. This Privacy Policy provides succinct details about how your data is collected and used by AURASKA on the Site.

As a visitor to the Site/ Customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by AURASKA in the manner provided in this Privacy Policy. By clicking on the “I agree” button on the registration/checkout page, You accept this Privacy Policy and agree to be legally bound by the same. This policy applies to all the AURASKA platforms (the “Site” or “Web Site” or “Us” or “We” or “Social Media Platforms”), which is operated and owned by Auraska Retails LLP, marketed and/ or managed by Auraska Retails LLP. If You do not agree to the Privacy Policy, please do not use, or access the Site.

What information is, or maybe, collected from you?

As part of the registration process on the Site, AURASKA may collect the following personally identifiable information about you: Name including first and last name, email address, phone number, home address, current location and contact details, Postal code, Demographic profile (like your age, gender, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

How do we collect the Information?

AURASKA will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or any combination thereof.

The Site may contain links to other Web sites. AURASKA is not responsible for the privacy practices of such Web sites which it does not own, manage, or control. We encourage you to review the privacy policies of those other web sites so you can understand how they collect, use and share your information. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.

How is the information used?

The information collected by Us through our Site maybe used inter alia for the following purposes:

(i) AURASKA will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. To allow You to undertake or initiate any transactions on the Site.

(i) To improve our Services.

(ii) To improve Your usage of the Site, to manage Your Account, etc

(iii) To respond to Your comments, reviews, and questions, provide customer support and better Service.

(iv) To communicate important notices or changes to the Services provided by AURASKA on the Site, use of the Site and the terms/policies.

(v) For promotion and marketing purposes by AURASKA;

(vi) To track the order status, processing and delivery as applicable to You;

(vii) For collating Your feedback, providing offers, doing surveys, and conducting research on Our user base for usage and improvement of Services.

From time to time, we may use Your information to customize, develop, improve the Site according to your interests.

With whom your information will be shared?

AURASKA will not use your financial information for any purpose other than to complete a transaction with you. AURASKA may share your information with third party payment service providers like payment gateways, payment aggregator and other payment service providers for the purpose of fulfilling Services to you. AURASKA may also share your information with third party delivery service providers.

In addition, AURASKA may use this information for promotional offers, to help investigate, prevent, or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims. AURASKA may disclose Your personal information if required to do so by law or when AURASKA believe that such disclosure is appropriate to comply with law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process

How do we protect your information?

All information is saved and stored on servers, which are secured with passwords and pins to ensure no unauthorized person has access to it. Once your information is in Our possession We adhere to strict security guidelines, protecting it against unauthorized access. However, due to inherent open nature of the internet and wireless communications, we do not provide guarantee that your personal information will be completely free from unauthorized access by third parties, because the transferring of money over or through AURASKA’s Platforms are not within our exclusive control. Use of AURASKA services implies Users acknowledgement and assumption of this risk involved.

You play an important role in keeping Your personal information secure. You shall not share Your username, password, or other security information for Your account with anyone.

Payment

We use third party payment gateway for processing payments. We/Payment gateway do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of payment gateway.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Cookies

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

Complaints

In case of any dissatisfaction in relation to the Site, You shall first file a formal complaint with the customer service of the AURASKA, prior to pursuing any other recourse. The complaints can be lodged at support@auraska.com, and upon lodging a complaint You agree to provide complete support to the customer service team with such reasonable information as may be sought by them from You. The decision of AURASKA on the complaints shall be final and You agree to be bound by the same.

Policy updates

AURASKA, reserves the right, at its discretion, to change or update, add, or remove portions from this privacy policy at any time. Such changes shall be effective immediately upon posting to the Site. However, if at any time in the future AURASKA plans to use personal information or location-based data in a way that materially differs from this privacy policy, such as sharing information with more third parties, AURASKA will post such changes here and provide the users the opportunity to opt-out of such differing uses. Users, continuing to use our services, following the posting of any changes to this privacy policy means User’s acceptance of such changes. 

 

DISCLAIMER: WE RESERVE THE RIGHT TO CHANGE THE TERMS AND PRIVACY POLICY FROM TIME TO TIME AS WE DEEM FIT, WITHOUT ANY PRIOR INTIMATION TO YOU. YOUR CONTINUED USE OF THE WEB SITE SIGNIFIES YOUR ACCEPTANCE OF ANY AMENDMENT TO THESE TERMS. YOU ARE THEREFORE ADVISED TO READ THE PRIVACY POLICY ON REGULAR BASIS. IN CASE YOU DISAGREE WITH ANY OF THE TERMS AND PRIVACY POLICIES OR ANY AMENDMENTS THEREAFTER, YOU MAY TERMINATE YOUR USE OF THIS WEBSITE IMMEDIATELY.